A communication address is vital for any members of LIC to get all the updates about your policy from the company that includes new policies, change in schemes, policy renewal date, etc. Without a proper communication address, LIC may not be able to communicate any important information regarding a policy. In your case, your policy is about to mature in a month's time and nowadays after the maturity of any bond, the amount is directly credited to the policy holder's bank account that is verified and provided by the policyholder. Even though if you wish to make the changes in the address, you can do it in two ways - Online or offline.
Steps to follow for changing the address in Off-line mode:
i) Visit your home branch from where you have taken the policy.
ii) Provide an application for change of address along with a copy of proof i.e. the new address telephone bill, ration card, passport, Aadhar card, bank passbook, etc.
iii) The officer will verify the application and accept your application.
iv) Once the application is accepted, the process will take place which normally takes a few days to get the update done in the portal.
v) Once the update of the change of address is completed, it will be reflected on your portal or you may get an intimation through SMS on your registered mobile number.
Steps to follow for changing the address in On-line mode:
i) Create an account by visiting their official online portal of LIC of India.
ii) Enroll his/her policy in his account by taking a print of the form, signing the same and getting the form varified from any branch of LIC of India.
iii) After the verification is completed, the policyholder can log into his account and change the address online.
Note: Keep your policy details ready beforehand as it will be required to fill the enrollment form. The address change done through the portal can only be used for information but for communication purposes, one needs to visit the home branch.
You can contact LIC through phone or email
Phone: +91 88515 77651 or through IVRS 1251. Every city has the same IVRS number but you need to use your city STD code before dialing the 1251 IVRS number.
Email: info@lichelpline.com
For collecting the matured bond, you need to visit your home branch and fill NEFT form and a canceled cheque ( If not doing the payment through NEFT) or if you need to deposit your money in another bank then the one provided to LIC. Carry the original bond paper of the policy and a Rs. 1 Revenue Stamp paper which is easily available in the branch.
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