Loan rejected after appointed bank official guaranteed approval
Are you facing issues with a bank regarding the processing of your application for education loan? Are you looking for the procedure and the appropriate forum to raise a complaint against the bank? Check out the related issues and their solutions in this thread.
My father who is the main applicant had low CIBIL score but the agent assured us that the loan will get approved. Relying on his guarantee, I went ahead to start my course abroad and later received news that the loan application was rejected due to the low CIBIL score. After already having delayed the processing of the application so much, the agent is now picking up faults in the documents which he had approved earlier. I cannot afford more delay in obtaining the loan.
I desperately need suggestions on how to raise a complaint against the bank who delayed the processing and also the agent who gave false assurances. I'm afraid that even after correcting the CIBIL score (which in itself is a long process), the bank will still delay the process and my loan will get rejected again! Please help.