Nokia 5.3 screen turns black on making call.
Facing an issue with mobile screen turning black while making a call? Want to know how to resolve the issue or is there a need to uninstall the updates? Check out the Ask expert page and get answers to all your questions.
I recently purchased Nokia 5.3 Android One mobile online and have been using it for last 1 month. Everything was okay with the mobile until an update. I received a notification for system update and I accepted the same. After the update the issue started with mobile. Now whenever I make a call immediately the screen goes black, so if I want to disconnect the call then I won't be able to do so.
I reset the call settings to default but still the problem persisted. Now I don't want to reset the entire phone as I will have to reinstall and transfer each and every data. Is there any other way to get the phone back to normal working condition? Can I uninstall the last update? If yes, the how?
I reset the call settings to default but still the problem persisted. Now I don't want to reset the entire phone as I will have to reinstall and transfer each and every data. Is there any other way to get the phone back to normal working condition? Can I uninstall the last update? If yes, the how?