Have you seen nice bus conductors and drivers?In Chennai metro buses, possibly due to work overload and the unmanageable crowd during peak hours both the bus drivers and conductors are a very angry lot of people. They are quite rude to passengers who argue with them or ask them for directions.
However, on some routes I have found excellent conductors who patiently explain everything to the passengers. In a city like Coimbatore, the bus drivers and conductors are by nature, simply superb. One can always find them smiling a lot. They are really good people.
What about your experience? Have you seen these kinds of people in your city buses?