Unsung heroes of our society : IINow, let's look at the lives of the delivery boys and girls. One of the growing trends of the new vibrant India is online shopping.
Anything and almost everything can be ordered online, household items, personal clothing, electrical items, many more things including a plate of idli and vada. For many nuclear families, takeaway food is a lifeline.
Here comes the indispensable delivery boys and girls. They start early, have a huge bag with lots of packages or a few hand parcels of food. Any weather, any traffic congestion, any side lanes are not a problem, they move with efficiency and many a times with little regard for rules and safety.
Most of these people are on temporary basis, most do not have a fixed salary,no thoughts about the perks of a conventional permanent job; their earnings depend on the number of deliveries they can do by the end of the day. They have to deal with irate customers, unrealistic questions/demands, handle verbal abuse and returns. It's all in the game.
Barring a few unscrupulous people in this growing army of delivery personnel, most of them are a vital link between the virtual world (online sellers) and the real world (the customer).