Facilities can be provided but etiquette is something that comes from own realisation.I happened to visit my hometown after a period of 3 years and a lot has changed in the city. There were swanky malls, wide roads, proper street lights, traffic lights and illuminated road squares. What ever I saw left me startled and happy. I became happy that there are viable changes in the city and a lot has changed. But my happiness was short-lived, whatever changed was only superficial, behaviour of people and their conduct was as bad as usual. What I mean by thier behaviour is no respect for traffic rules, no respect for the public property for their use, no hygiene, taking away the dustbins and plants kept on traffic squares and in their locality.
What I realised is that no development is complete unless the people also learn to respect the public property for use of all as well as keep the city clean. Keeping one's home is good but keeping your surroundings cleaner is very important. People should not take everything for granted and must respect the good work done by the administration and must help in up keeping the same.
Not all are bad but even some cause immense damage to the public property and spoil the name of entire city. Getting facilities is one thing but having etiquettes to maintain the facilities is another.