How does make out whether such calls are fake or not?
A few days ago, I had transferred one lakh from my SBI savings account held at the place where I live, that is, Sholinghur, but got a call from the SBI, Jaipur, wanting to know if it was me who had done the transaction.It had the usual 91 number but when I wanted to call back, it did not go through. The caller merely wanted to know if I had the transaction. Immediately, I got so angry and shouted at the person, saying why the hell he should bother from the Jaipur unit of SBI. I merely asked him why he asked that question in the first place. The guy on that side merely said it was a call for caution and also told me not to mention my customer id or password or anything to anyone.
Was it an over-zealous official doing his job? Was it someone who had every piece of information about my SB account, including my mobile number, wanting to cheat me?
The money reached the other bank and I warned the other bank officials as well. They were kind enough and took all details. The question is: why should one from Jaipur ask me this question? Or does the SBI have such facilities?