A well justified request from a netizen. Your opinion and comments
Situation:I have charged my mobile with a plan for 28 days. Government has ordered the service providers to stop the internet services to a particular area for a week.
At this juncture, I am requesting the service provider to extend the validity of time period by seven days or to get the amount applicable for one week be reimbursed to me. But the service provider is not ready to extend the validity date or reimburse the money.
I think, the customer is right in claiming it. What are your views/comments?