K Mohan @ Moga
'Idhuvum Kadandhu Pogum "
Even this challenging situation would ease
Knowledge is power.
An employee who deals with a party or customer should clarify the deadline of getting his demand fulfilled and within the given date the required service or product should be available for the customer. If the word is kept, credibility of the company also enhances which results in more future business.
Thoughts exchanged is knowledge gained.