Notification option from the thread not working.For each thread, the members are provided with the below option,
“Notify me by email when others post comments to this article."
When the checkbox is clicked or activated, we bound to get the intimation when additional comments being added to the thread but since recently this has been to my observation that even though I have clicked the checkbox I am not able to receive an update even though additional comments have been added to the thread.
The same is the case with the below option too,
“Subscribe to thread and get updates."
I am wondering whether this being faced by the other members too.
Would request the technical team to look into the matter and do the needful.