At times, although you may not recognize the person through the facial features, you will immediately know who it is due to a certain mannerism that is typical or even the unique accessory that the person unfailingly wears always, like a pendant or bracelet.
Another aspect is the possibility of not really being good at jogging one's memory well enough to place a name to a face. You just know that you know the person and feel embarrassed that you do not know the name and literally have to say, "Sorry, but I just can't remember your name.!
When you make a commitment, you create hope. When you keep a commitment you create trust! ~ John C. Maxwell
K Mohan @ Moga
'Idhuvum Kadandhu Pogum "
Even this challenging situation would ease
Knowledge is power.
Thoughts exchanged is knowledge gained.