Efficient working in online modeNowadays many banking services are available online and it is very convenient for the customer if he has knowledge of operating it through internet and getting his work done. Though all the functions are not incorporated in the online services but still there is a lot of convenience for the customer. With time we hope that more and more functions will be included and will be available online.
This has actually increased the efficiency in the working system also.
Recently, I went to the SBI bank branch near my house and asked them as how to get my old FD transferred from a brach in Vadodara, Gujarat to this branch. They told me that they will do it for me but also gave me another alternative and told me to send them an email and attach a copy of FD advice. They gave me their email address as every branch has a unique email ID.
I sent them an email requesting for it and within 25 minutes I got a message in my registered mobile number that the FD is transferred to the branch near my house.
It is very impressive. The use of internet in getting things done at that speed. Have you also got any similar experience of remarkable efficiency obtained through email/SMS/Internet?