Most of the time I get a new information!
Due to digital and online working of various offices and companies, many changes are seen in the working of organisations like banks, post office, railways, state govt departments, private companies, and many others. Old processes are being replaced with new, modern, and quick ones to help the customer.Many things we are coming to learn during our work at different places. Recently, I went to my branch of a bank near my house to deposit some amount by cheque in my PPF account. I was told that the electronic online clearing machine was not working and was advised to go to any other branch of same bank in the town and deposit it there. It was a new information to me and when I visited the other branch in the town, they accepted it.
There are many instances when I went for something and came to know some new information.
I think that it is happening because government is bringing things online and making it convenient for the customer.
What are your experiences in this regard?