Category: Problems/Complaints

12 Jun 2024 23:31

Joined:	19/06/2011
Level:	Gold
Points:	87960

Points:	5

Kindly clarify this doubt about Invoice.

I seek attention of Editors/WMs.

No payment was announced for me this month. Usually when payments are announced only, the Invoice number is shown in the Gifts and awards page.

But today when I was glancing my profile pages in my 'Gifts and awards ' page I saw an Invoice number shown against a TOW special prize awarded on date 03 June 2024.
The amount detail shown in the invoice does not amount for payment of threshold limit.

Kindly clarify abut this. Does a new system been brought in, and I have missed the info? Please verify and clarify.

#780104

13 Jun 2024 11:53

Joined:	18/10/2008
Level:	Diamond
Points:	261065

Points:	2

Venkiteswaran,

There is no new system. That was an error on our part and we are trying to rectify it if possible. No invoice number should show against any contest prizes or awards. An invoice number is indicated only for cash payment when announced by the Webmasters. Please ignore it. Apologies for the mistake.

When you make a commitment, you create hope. When you keep a commitment you create trust! ~ John C. Maxwell

#780140

14 Jun 2024 04:51

Joined:	03/03/2011
Level:	Gold
Points:	10278

Points:	2

Vandana,
I do have the same doubt that an invoice is shown against the award of the thread of the fortnight contest received, and I uploaded the invoice without noticing the threshold limit of cash payment. I have a query about whether I would receive the payment with this invoice generated. Let me get this clarified, please.

#780145

14 Jun 2024 11:10

Joined:	02/01/2012
Level:	Gold
Points:	51633

Points:	2

Bhavani, upload the invoice with what has been mentioned in your payment status. It was my mistake that I credited payment which I should not have done. Do make it a point to send a reminder to Timmy sir after the necessary corrections.

'Educating the mind without educating the heart is no education at all'.
-Aristotle

#780163

14 Jun 2024 21:45

Joined:	19/06/2011
Level:	Gold
Points:	87960

Points:	2

Thanks, Vandana and Saji Ganesh for the clarification. No need to apologize. Errors happen and it is sufficient if it is rectified when you get the first info or feedback about that, and take suitable measures to prevent further happening.

Kindly clarify this doubt about Invoice.

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