As part of the Central govt policy to bring more clean and clear administration to the people on some basic services, this act has been created.
In Andhra Pradesh we are already having such a service through E seva centers and people get benefited from it.
'Idhuvum Kadandhu Pogum "
Even this challenging situation would ease
The Services Guarantee Act is covering few departments but very soon will be implemented in all.
There is fixed time frame for every services covered under this act and there is a provision of fine for not fulfilling any services