Microland Limited is looking for Domestic Voice Process Executive

Employer: Microland Limited

Address: Microland Limited 1B, Ecospace Outer Ring Road Bellandur BANGALORE,Karnataka,India 560001



Phone: +91 80 3918 0000

Skills: Good knowledge about the posts

Experience: 0 – 1 Years

Education: Any graduation

Job Location: Bengaluru/Bangalore   (View Jobs in Bengaluru/Bangalore)

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Microland Limited is looking for Domestic Voice Process Executive

Graduate fresher's like BCA, MCA, MBA, Msc, BSc, BHM, BBM, BCom, BA, BBA, Diploma holders and ITI,10+2 (with min 1 year any domain experience) pursuing graduation, backlogs in graduation, awaiting results.

• Technical Support (voice) on basic operational or maintenance of Networking products like computer routers, modems .
• Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
• Escalate problems when unable to resolve customer issues.
• Log and sufficiently document all contacts with customers in designated tools.
• Identify and provide input on unique or recurring customer problems.

About Employer

Microland is a leading specialist IT infrastructure services provider, offering a comprehensive range of services to clients across the globe. A pioneer of the remote infrastructure management concept, Microland has its operations hub in India with global presence across USA, UK and Middle East. Incorporated in 1989, Microland has deep and broad expertise in all areas of technology infrastructure set up, management and optimization.

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