IT Helpdesk Coordinator

Employer: Aevus Global It Solutions

Address: Aevus Global It Solutions #13, MKR Plaza, Indira Gandhi Circle, J.P Nagar 1st Phase Bangalore,Karnataka,INDIA 560078



Phone: 9743036075


Experience: 0 - 4 Years

Education: UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization

Job Location: Baddi, Bengaluru/Bangalore, Chennai, Delhi/NCR, Hyderabad / Secunderabad, Mumbai, Pune, Trivandrum   (View Jobs in Baddi,   Jobs in Bengaluru/Bangalore,   Jobs in Chennai,   Jobs in Delhi/NCR,   Jobs in Hyderabad / Secunderabad,   Jobs in Mumbai,   Jobs in Pune,   Jobs in Trivandrum)

Want to get instant alerts about new jobs? Join us on Facebook

IT Helpdesk Coordinator

Coordinator will act as the single point of contact to the customer/users for all IT related requirements.
Coordinator will be responsible logging calls onto the CA Unicentre tool.
For providing first level support on Desktops & peripheral.
Help users troubleshooting on Applications and Operating Systems.
Log all the calls, assign it to engineers, track it till closure, and update the user
Escalate as per the escalation chart, follow up with vendor. eg: UK Help desk/Client etc

About Employer

Aevus is a fast growing information technology company that had spread its needs of varied set of clients. The company is managed by a group of professionals who have wide expertise in various areas of business.

Find more jobs: Call Centre Jobs in India

Want to get instant alerts about new jobs? Join us on Facebook

Related Jobs

Desktop Engineer

Data Entry Operator

BPO Jobs

BPO Jobs

KPO Jobs Associate Analyst

Customer Care Executive/ Immigration Advisor

Freshers Voiced Based Cust Support/Tech Support

Wanted Data Entry Operators

Customer Support Executives - Walk -in

Customer Care Executive

BPO Job Service Facility Management

BPO Voice Openings-International