Project Lead

Employer: JDA Software India Pvt Ltd

Address: JDA Software India Pvt Ltd, JDA Center of Excellence, 9th Floor Vega Block, The “V”, Plot # 17, Software Units Layout, Madhapur, Hyderabad 500 081, India



Phone: +91.40.4008.1000

Skills: OS expertise with OS400 to include V5R4 up to an including V6R1. Source code management tools like Clear Case or PVCS. Defect Tracking software ideally Team Track.

Experience: 7-9 years

Education: Not Mentioned

Job Location: Hyderabad   (View Jobs in Hyderabad)

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Project Lead

The applicant will work closely with US based Customer Directed Development teams providing code support for all currently supported versions of E3. In addition, the incumbent will work with the US based team in a collaboraE3 as directed by PMG and senior CSS/CDD management. Works with appropriate internal teams to define functional/technical requirements, and implement server or application infrastructure solutions that meet JDA's business and project requirements. Works with appropriate internal teams to create/execute test plans prior to server or application infrastructure solution implementation. Provides solution training to maintain customer satisfaction. Maintains critical application, system and infrastructure availability at prescribed levels, and in notifying management and user communities when these service levels are not met. Maintains open lines of communication with appropriate JDA resources, external vendors and customers to develop and foster a strong relationship as trusted advisor to JDA and its customers. Provides guidance, feedback, coaching, and developmental experiences to other JDA teams or Associates to encourage teamwork and a positive work environment. Assists appropriate parties plan project timelines, resource needs and identify project cost, staffing, service, application and infrastructure requirements. Maintains and manages project plans to successful completion within budget and time constraints. Provides regular project communication and status reporting to appropriate JDA Associates to inform them of current and future activities, concerns and project issues. Provides technical guidance in the selection and implementation of external-facing systems, applications and/or infrastructure to meet JDA's security, budget and business requirements/standards. Works with vendor support teams to resolve application, hardware and software issues for external facing infrastructure/systems to maintain service levels. Implements/maintains technical solutions. Maintains system availability to acceptable service levels. Notify management and external vendors when service levels are not met to expedite resolution and maintain acceptable customer satisfaction. Negotiates and acquires quotes for Product Development system needs in order to obtain best possible pricing for JDA. Optimizes reuse of existing system resources. Completes assigned work within allotted or prescribed timeframes. Records time and expenses into time entry system. Escalates issues that may have negative financial impact.

Job Tracking Code - 500123

About Employer

Our History - JDA has been serving the supply and demand chain for nearly 30 years: Enabling the Customer-Driven Value Chain: 2006 to Present - To further respond to the needs of our growing customer base, JDA acquired Manugistics in July 2006. This provider of demand and supply chain solutions enabled us to grow our product line with supply management, demand management and pricing, and transportation and logistics applications. It has also enabled us to re-think the traditional way of viewing how to optimally supply goods to the consumer. We have coined the convergence of supply and demand chain processes involved in providing goods to the end consumer as the "Customer-Driven Value Chain." JDA is uniquely positioned to support an optimized Customer-Driven Value Chain. We can help our customers to optimally plan various aspects of their business - from raw materials acquisition, through manufacturing and replenishment, to the shelf. Our unbeatable combination of advanced optimization and execution solutions deliver clearly differentiated expertise and compelling innovation. What's more, our solutions provide insight into customers' behaviors and patterns, enabling proactive action as changes occur. Our enduring commitment to the global supply and demand chain market's evolving requirements has secured our leadership position. Our extensive customer base consistently demonstrates their loyalty by extending their investment in JDA Solutions. In fact, existing JDA customers represent more than 65% of software license sales each quarter, a true testament to the real demand chain results that JDA repeatedly delivers.

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