WNS - India's Premiere BPO is hiring Graduate Freshers

Employer: WNS

Address: Ketki WNS Gate2, Plant 5, Godrej & Boyce Complex, Phirojshah Nagar,Vikhroli(w). Nr.Cafe Coffee Day MUMBAI,Maharashtra,India 400079



Phone: 91-22-40112929

Skills: CSE , Voice , Non Tech , US, CCE, CSA, International call centre, inbound, outbound, night shifts, fresher, undergraduate, bpo, customer care, customer service, telecalling , reservation execuitve , airlines , ticketing

Experience: 0-1 yrs

Education: UG - Any Graduate - Any Specialization PG - Post Graduation Not Required

Job Location: Mumbai, Mumbai Suburbs, Navi Mumbai    (View Jobs in Mumbai,   Jobs in Mumbai Suburbs,   Jobs in Navi Mumbai)

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WNS - India's Premiere BPO is hiring Graduate Freshers

*Answer inbound calls *Document the calls to ensure all information is captured *Ensure one time call resolution *Maintain accuracy of information given and documented *Adhere to standard operating procedures required by the process *Attend briefings, trainings/refresher sessions and meetings as required *Should be able to work in roational night shifts
Desired Profile

*Excellent Communication skills *

*Willing to work in Rotatyional Shift including night shifts*

Industry Type BPO/ITES
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Compensation: Salary And Incentives Best In The Industry!!!!

About Employer

As of January 31, 2009 WNS is a leading global business process outsourcing company. Deep industry and business process knowledge, a partnership approach, comprehensive service offerings and a proven track record enables WNS to deliver business value to the world’s leading companies. WNS is passionate about building a market leading company valued by our clients, employees, business partners, investors and communities. GLOBAL PRESENCE WNS' clients are global, requiring global delivery capabilities. Our network of 22 global delivery centers responds to needs for language, cultural alignment, redundancy and 24/7 operations. CORPORATE INFORMATION Employees 21,000+ Principal Shareholder Warburg Pincus Established 1996 DIFFERENTIATORS Deep domain expertise Business value focus Operational excellence Partnership approach End-to-end service offerings FINANCIAL STRENGTH (Year ending March 31, 2008) MAJOR CLIENTS Over 200 Global Clients Top 20 US retail bank Top 10 US residential mortgage bank Top 10 global insurer Top 10 US financial advisory firm Top 5 global investment bank 5 of the top 10 US auto insurers travel agency Top 3 European airline Top 3 North American airline Leading European travel conglomerate Top 5 logistics company UK's leading energy and gas utility Top 3 North American nLeading network solutions provider for the air transport industry Global cosmetics company Fortune 100 consumer electronics giant Top 5 global pharma company Top 5 global market research company Leading global CPG brand Leading global beverage brand INDUSTRY RECOGNITION Revenue US $459.9 million Domain Leadership Provider by Global Services 100 - 2008 Ranked No.1 insurance outsourcer by Global Outsourcing 100 - 2007 Best Performing FAO Quality Leadership Six Sigma Excellence - 2007 award for Best Lean Six Sigma project Recipient of the Global Six Sigma Award for Best Achievement of Six Sigma in Outsourcing - 2007 Recipient of Golden Peacock innovation award by Institute of Directors Recipient of the Asia-Pacific BPO Leadership in India by Nasscom Recipient of the Silver Plate award for community service Ranked No.2 BPO company For more information log on to www.wns.com

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