Wipro Walk-in for Freshers: Weekdays

Employer: Wipro BPO Solutions Ltd

Address: Wipro BPO (Monday to Friday) Plot No. 2 Phase 1 Rajiv Gandhi Infotech Park Next to Infosys BPO Hinjewadi Pune-411057

Email:

URL: http://www.careers.wipro.com/bpo

Phone:

Skills: CSA, CSO, CSE, CSR, CCA, CCO, ASSOCIATE, CALL CENTRE, BPO, VOICE, INTERNATIONAL BPO, INBOUND, OUTBOUND, NIGHT SHIFT

Experience: 0 - 2 yr

Education: UG - B.A - Any Specialization,B.Arch - Architecture,B.B.A - Management,B.Com - Commerce,B.Ed - Education,B.Pharma - Pharmacy,B.Sc - Any Specialization,BCA - Computers,BDS - Dentistry,BHM - Hotel Management,BVSC - Veterinary Science,LLB - Law,MBBS - Medici

Job Location: Pune   (View Jobs in Pune)


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Wipro Walk-in for Freshers: Weekdays

Industry Type: BPO/ITES

Functional Area: 0 - 2 Years

Job Description:
Responsible for customer service turnaround within set time frames.
• Minimize customer dissonance, optimize charge out and cost per transaction.
• Monitor customer satisfaction levels and participate in developing improvement plans.
• Maintain customer and vendor databases.
• Implementation of new negotiated facilities services and programs.
• Ensure accurate documentation of customer profiles.
• Handle written customer correspondence on behalf of operations.
• Communicate with operations staff on client issues, policy change etc.
Desired Candidate Profile
Eligibility Criteria:
Age: 18 to 45 years
Education: UNDERGRADUATES/ GRADUATES
BE/BTECH/MCA/PGDCA/MBA NEED NOT APPLY
Experience: FRESHERS can also apply

PROCESS DETAILS: VOICE Process involving NIGHT SHIFTS as work hours.

Incase you fulfill the above criteria kindly walk in to one of the addresses mentioned below between 11AM and 6PM:

Wipro BPO (Monday to Friday)
Plot No. 2
Phase 1
Rajiv Gandhi Infotech Park
Next to Infosys BPO
Hinjewadi
Pune-411057

Wipro BPO (Monday to Saturday)
FC Annex, 1215, Shivajinagar,
Landmark: Lane opposite Fergusson College Gate 2
Lane adjacent to Hotel Savera
Next to TATA CAPITAL

Documents to be carried for the interview:
2 passport size photographs in color
2 printed copies of your resume
1 photo identity proof (original + photocopy)

CANDIDATES WHO HAVE APPLIED IN THE LAST 1 MONTH NEED NOT APPLY

About Employer

We are the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally. We provide comprehensive IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research and development services to corporations globally. In the Indian market, we are a leader in providing IT solutions and services for the corporate segment in India offering system integration, network integration, software solutions and IT services. In the Asia Pacific and Middle East markets, we provide IT solutions and services for global corporations.





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