University of Madras Politics Madras University, B.B.A. Degree Examination,Business Communication,Second Semester,Dec 2018. University model question papers



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Posted Date: 23 Oct 2020      Posted By:: Jannane.M    Member Level: Silver  Points: 3 (₹ 2)

2018 University of Madras Politics Madras University, B.B.A. Degree Examination,Business Communication,Second Semester,Dec 2018. University Question paper



Course: B.B.A   University/board: University of Madras

Are you looking for the old question papers from Madras University of Business Communication paper? Here is the previous year question paper from Madras University. This is the original question paper of Business communication ,Second Semester exam conducted in Dec 2018. Feel free to download the question paper from here and use it to prepare for your upcoming exams.



Dec 2018 U/ID 32402/UCXC

Business Communication

Time : Three Hours Maximum: 100 marks

SECTION A - (10×3=30 marks)

Answer any Ten questions.

1. Define Business Communication.

2. List out any 4 of non-verbal Communication.

3. What do you mean by Communication process?

4. List out the various Communication devices.

5. What are internal communication?

6. Give some tips on writing enquiry letter.

7. What is letter of Credit?

8. State some points to be noted while making correspondence with shareholder.

9. Write a short note on reports by committee.

10. Quote the points to be noted an agenda.

11. What are the qualities of a good precis?

12. Explain the term E-mail.

SECTION B - (5×6=30 marks)

Answer any Five questions

13. Explain the merits and demerits of oral communication.

14. What do you mean by video conferencing?What are its uses?

15. Explain in brief about the layout of business letter.

16. Draft an application for the post of a chief accountant in an export organisation.

17. Draft a letter for applying a life insurance policy under the latest scheme.

18. Define the term minutes. Explain the steps in preparing minutes.

19. Explain the different types of External Communication

20. What do you mean by FAX? State the advantages of Fax.

SECTION C - (2×20=40 marks)

Answer any Two questions.

21. Explain the various barriers to Communication. How will you overcome them?

22. A Retailer has requested you to supply 6 washing machines at 20% discount for a valued customer. Draft a reply stating that the rate of discount not exceeds 15%. Make an attempt to get the order.

23. As a manager of the local branch of the Bank of India. Write a letter to your Head Office recommending a loan to a customer.

24. What is an internet? Explain the merits and demerits of Internet.





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