Commerce Seethalakshmi Ramaswami College Autonomous, Degree pre Examination, Business Communication, April 2021. model question papers

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Posted Date: 10 May 2021      Posted By:: Jannane.M    Member Level: Gold  Points: 3 (₹ 2)

2021 Commerce Seethalakshmi Ramaswami College Autonomous, Degree pre Examination, Business Communication, April 2021. Question paper

Course: B.Com   University/board:

Are you looking for the old question papers from Seethalakshmi Ramaswami College Autonomous. This is the original question paper of Business Communication exam conducted in April 2021. Feel free to download the question paper from here and use it to prepare for your upcoming exams.

Seethalakshmi Ramaswami College Autonomous - Applied Business Communication

Time : Three Hours

Maximum : 75 marks

Section A

Answer all questions (5×2=10 marks)

1. Define Communication.

2. What is salutation.

3. State the meaning of unsolicited enquiry.

4. What is meant by Testimonials?

5. Write a note on voice mail.

Section B (5×7=35 marks)

Answer all questions, each answer should not exceed 500 words.

6.a) Bring out the importance of Communication.


b) List out the various kinds of Business Letters.

7. a) Draft a letter to singer sewing machine company, Mumbai - 1 asking for a copy of their latest catalogue. State that you propose to stock sewing Machine for sales. As for their sewing machine.


b) M/s Kutty papa Toy Centre has received Toys in damaged condition from his supplier. Write a letter to the supplier asking for quick replacement.

8. a) Write a circular letter announcing the opening of a new branch.


b) Hindustan General stores, Nasik, have not paid long overdue bill inspite of four reminder. Write on behalf Shiva suppliers, Mumbai threatening to, take legal actions, if the bill is not paid within a week .

9. a) What are the characteristics of a good report?


b) Discuss the various steps involved in preparing a report.

10. a) How is email useful to business?


b) What is a fax machine? State its in uses in business communication.

Section C (2×15=30 marks)
Answer any two questions each answer not exceed 1500 words.

11. Explain in detail the barriers to communication.

12. A prospective buyer has referred you his banker, Bank of India for information as to his financial position. Draft a letter to the banker, Indian Bank, taking by the reference.

13. Messers, Dharbir Singh and sons, Srinagar, write to Messers, Jhonsons and Nickolson Newyork, offering them agency for the sale of their kashmir silk goods and art products. They state the terms and conditions in which the agency is being offered.

14. Draft an application to Sunmark Pvt Ltd., Chennai, for the post of office assistant.

15. Explain the advantages of internet in the field of communication.

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