CRM Software is a tool that helps the business people to accomplish a number of crucial tasks such as customer data management, customer support, customer interaction, clients and contacts management, assets and resource management, vendor support, partner relationships management, tracking leads, knowledge management, and sales automation etc.
CRM Software is a tool that helps the business people to accomplish a number of crucial tasks such as customer data management, customer support, customer interaction, clients and contacts management, assets and resource management, vendor support, partner relationships management, tracking leads, knowledge management, and sales automation etc. The CRM software has become an integral part of the majority of businesses of late and is now being used in small scale businesses as well. Though the price as well as extent of customization and features in the CRM Software being used in the large business firms is huge as compared to the ones used in the Small Businesses; its ability to solve the problem scenarios of small offices is nonetheless.
The following post entails the list of different CRM Software that can be used in the small business management. Choosing one for your business will be very easy once you have gone through the list.
1. Maple CRM - Best CRM Software for Small Business
Maple CRM is the best CRM Software in India for small business. The software comes with a lot of crucial features and is priced at highly affordable prices. The premium Sales CRM Software comes at just Rs 500 per month.
The Maple CRM can also be subscribed for Support CRM for Rs 700 per month.
Having covered the pricing part, let us explore the features of Maple CRM Software that make it the best one.
Maple CRM can be used for:
Automated Lead Assignment
Team Management and Access Controls
Automating Repetitive Tasks
iOS and Android Mobile Apps
Invoice Building in PDF
Quotation Building in PD
Apart from the above mentioned Sales CRM activities, the Maple CRM can also be used for Support CRM Activities.
Other attractive features of the Software include:
7-day free trial of the software without submission of any Credit Card information
1000 Customer accounts per user
24*7 Monitoring and Maintenance
Free Email Integration
Email and Help Desk Ticket Support
Free Website Integration
256-Bit SSL Data Access Integration
Dedicated Data Storage
500MB Storage allotted per user
Regular and Free Software upgrades
Some of the notable integrations of Maple CRM are as follows:
Web Integration with notable browsers
Maple CRM also provides CRM solutions for Clouds, Start-Ups, and Solutions customized especially for the Indian Business Scenarios.
Thus, Maple CRM is a one-word solution for all kinds of business problems and is easily the best CRM Software for the small scale businesses.
With a focus on both the Sales as well as Support CRM, the Salesforce CRM Software is an on-demand CRM Software that can be employed in business scenarios of all kinds.
The main features include:
Tracking Sales leads
Conducting and monitoring marketing campaigns
Providing post-sale services
Managing customer accounts
Synchronizing tasks, emails, contacts, and calendars
Tracking sales leads etc
3. Base CRM:
Another decent CRM Software is Base CRM which is web as well as mobile based software.
It is useful for both the B2B and B2C professionals for sales management, tracking leads and engaging proactively with the consumers.
Main features of Base CRM are:
Funnelling leads from multiple resources like websites, spreadsheets or any other marketing platform
Sales tracking with robust reporting figures
Full visibility in sales pipeline
Has apps for iOS and android devices
Sales Rep Dashboard etc.
4. Insightly - Best CRM Software
Insightly is another one of the popular CRM software available online that features:
Dedicated Document Library
Role-Based User Access
Lead capturing from websites
And Email Tracking etc.
The plans start from $12 per month and the software is easy to learn and work with.
The major plus point of Insightly is that it is scalable and can be grown with the growth of the business.
5. ZOHO CRM - CRM Software for your Business
ZOHO is the Best CRM software in the category of FREE ones.
It is the best thing for the start-ups that don't have much money to be invested in the CRM activities and also want to have the software that allows them to make the best of their resources.
Confused about which CRM software is the best for your business? Check out this article which let's you compare the features and price plans of three of the best Customer Relationship Management (CRM) software currently in the market.
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