What should be the attitude of an ideal Government employee: A personal view

Have you joined Government service very recently? Are you perplexed? Trying to find out how to perform in an entirely new environment? Read this article. The author, a Government official himself, discusses the attitude of an ideal Government official.

You toiled for a long period. When others were enjoying their college life, you returned from college and proceeded to the coaching institute to appear in the mock tests. Or you were practicing online in your residence. You studied the syllabus of the recruitment examinations, found out your strong areas and week areas and prepared accordingly. You labouriously went through different newspapers and periodicals, kept the cuttings of important news-items and read and re-read that important news. You strained your tired eyes and found out the pattern in non-verbal (pictorial) and verbal reasoning. You sacrificed a lot, you practiced methodically with patience and hope.

Now, you have finally got the result of your hard work. You have received the coveted appointment letter. You have joined the position. Finally, now you are a Government employee.

But is this the end of the road? You have approximately 35 years of working life before you. What are you going to do during this long period? I have tried to answer the questions from my personal experience as a Government official.

Know your organization and your own duties

Immediately after joining your office, your first duty is to understand the organizational structure of your office. At the same time, you have to know very clearly your own duties and responsibilities. These seem to be quite natural, but believe me; very few employees know these very clearly. If you don't understand these, you will face difficulties and unnecessary problems again and again.

Know the rules

Government officials are bound by many rules. Some rules are required in day-to-day functioning, some rules are required not so frequently, but even then, such rules are very important. At the very beginning, know the Conduct Rules, Fundamental Rules/Subsidiary Rules (FR/SR) very clearly. If you are in a desk job, know the noting and drafting from Manual of Office Procedure and Notes on Office Procedure (MoP and NoP). Know the specific rules related to your specific work. For example, if an employee deals with the pension-related work, he/she must know the CCS (Pension) Rules, 1972. If the employee deals with vigilance matters, he/she must be very clear about the directions that are given in Vigilance Manual. Nowadays, thanks to the internet, all these rules are easily available to the employees.

Know your salary break-up and other facilities available

You have joined the Government service. Do you know your pay scale and basic pay? Do you know the current DA rate? Have you checked when your DA will rise? Perhaps you are not aware of the increment rules. You must know about the CGHS facilities and other medical rules. What is the procedure for getting treatment? Also, try to know how to apply for leave. Do you fully aware of NPS and GPF deduction? Be up-to-date. Don't depend on others. Also, check the seniority list and channels of promotion including departmental examinations. Have complete and updated knowledge about your service.

Why don't you try for a better job?

Let us suppose you have joined Government service at an age of 21. In most Government service, the maximum age limit is 27 years or more. Won't you avail this opportunity? Don't sit on your laurels. Now try to get a better job. Utilize your earnings to get good coaching and try for a better position.

Not only that, continue your study. You can acquire degrees which will help you to avail better opportunities in respect of deputation posts. Remain updated and confident. You will be respected in your office and outside.

Final few words

Finally, I would like to state that in many cases you will be in such situation when others (who are not in Government) may heckle/ridicule Government employees. There is an impression among people who think that Government employees get salary and other benefits without doing any work. Don't get angry. Always remember that it may not be possible for those who work in the private sector to understand the working principles in Government. Always remember that Government provides many facilities to its employees and their families for serving people. Remember that you are there to serve the people of your country. Remember you have got your job because you are one of the very best among the candidates. Be honest in official dealings. Don't divulge any secret related to your work to outsiders. Be a bold, upright and an ideal Government employee.

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