Aviation Diploma Courses in Airline Ticketing after class XII

Are you looking for a job-oriented diploma course after 10+2 in the aviation industry? This article provides details of diploma courses in air ticketing. Find information on the course, eligibility and procedure for admission and the best institutions to study. Also get details on career prospects, job profile and employment areas for airline ticketing.

Students aspiring to start a career in the aviation industry can give wings to their dream by completing a diploma course in air ticketing. If you have qualified class XII, then the diploma course in airline ticketing will open doors for you to join this allied sector of the aviation industry.

The air ticketing course is a professional diploma programme, in the that it readies candidates to join the workforce, upon its successful completion. The procedure for enrolment into the course is relatively simple, and the course length is reasonably short. The diploma course is suitable for those who seek employment without spending years gaining formal education.

This article provides details about the programme. Aspirants can gather all the information on the course, eligibility, duration, admission procedure, institutions offering the course, career prospects and salary estimation.

Airline Ticketing Course – a brief synopsis

Some institutions offering the diploma programme refer to the Airline Ticketing course as Diploma in Air Ticketing course. There is no difference in the course content; only the names of the programmes differ. Both courses offer the same training and similar job opportunities.

Airline Ticketing diploma holders can find employment with airlines, in various positions, such as at the airlines front desk, reception or office. The job profile for these positions is generally the same, with minor changes, if any, depending on the airline. The advantage of working in these positions is the fixed working schedule, with less work pressure.

Education qualification

Aspiring candidates should have completed the Higher Secondary School Examination (+2) from a recognised Board of Education in any stream, to be eligible for admission in the programme.

Course duration

Duration of the course varies between institutions. Some offer a 6-month duration diploma course, while others have a programme that extends to a year. The course material is identical in both courses, and the only difference is that the 6-month duration course is faster paced.

Overview the Diploma in Airline/Air Ticketing

What do the Airline/Air Ticketing staff do? The Airline/Air Ticketing job includes booking and issuing flight tickets to customers. They can be employed in an airline's office or handle the bookings at respective airport booths and even work for a travel agency. A course in travel and tourism is also suitable to work as a travel agent.

They are the airline employees behind the check-in counters at airports and are the representatives of the airline, that employees them. Their job is to greet the passengers and offer them any assistance sought. They also check the passengers' tickets and identification, book the baggage, allocate seats (if not pre-booked) and issue the boarding pass.

It is an outstanding job that needs to be carried out with absolute precision. Being the face of the airline, the staff have to be courteous, patient and professional, while knowing how to carry out their job. The diploma course educates students on various related concepts, such as ticketing process and boarding, and travel agency management.

To sum it up, individuals must be educated in certain aspects, such as –
  • Airlines and Airport codes
  • Air ticketing and reservation
  • Air ticketing software
  • All travel requirement and ticketing formalities
  • Cancellation and refund policies
  • Computer application
  • Customer service
  • Elementary and location geography
  • Fare construction rules
  • Passports and visas
  • Soft skills
  • Ticketing policies and procedures
  • Ticket sales
  • Time zones
  • Tourist accommodation

The diploma certification course is designed to train students in all these areas, making them professionals in the field. Apart from working for different airlines, diploma holders in this field can find employment in hotels and resorts, and tour and travel agencies, as earlier mentioned.

What does the course entail

Here is a quick insight into the course and everything it entails –

It is a diploma course, which can be joined after completion of class XII, in any stream. It is a short course, with the duration lasting between 6-12 months. Both government and private institutions offer Air/Airline ticketing diploma courses. The fee in the institutes managed by government agencies is lower than that charged by private training academies.

Admission procedure

Admission procedures differ but are normally merit-based. Some institutions conduct a test to select qualifying candidates, based on performance. Others grant admission based on the marks scored in +2.

Career prospects

An air ticket diploma course can help suitable candidates find employment in the civil aviation sector as well as in many other sectors.

Diploma in air ticket jobs

The following job profile options are available on competition of the course –
  • Airline staff
  • Information (travel related) assistant
  • Transport officer
  • Tourism dept., employee
  • Tourist guide
  • Tour operator
  • Travel agent

Air ticketing diploma employment areas –
  • Airlines
  • Airports
  • Amusement parks
  • Aviation industry
  • Bars and resorts
  • Hotels and restaurants
  • Museums
  • Railways
  • Rest houses


A lot of factors are at play, when it comes to the remuneration expectations. Though, it largely depends on these factors, namely –
  • The institution from which a candidate completed the programme. A candidate from a reputed institution will invite a better package, whereas another from an unknown institute may not get a similar offer
  • The second factor is the sector of employment. The pay in some sectors is higher than that in the others. For instance, a job with an airline will get a candidate a decent salary, as compared to maybe a rest house
  • Location matters too; a job in a Tier 1 city like Mumbai or Delhi will pay you better than a similar position in say Jaipur or Lucknow
  • Level of education is another determining factor. A PG diploma holder will draw a better salary than someone with a diploma certification

However, on an average the approximate starting annual salary is between Rs.1,80,000 – Rs. 3,60,000, plus perks.

Top institutions for studying Air ticketing diploma course

We have shortlisted three best institutions from where aspiring candidates can complete the airline ticketing diploma course. Here is the list, in random order –

School of Airline and Travel Management (SATM) Kochi

Affiliated to the Bharathiar University, the institute currently conducts various diploma courses in civil aviation. The courses range from 3 months – 1-year duration. The airline ticketing course offered by the institute is of 4-month duration. The other diploma courses in civil aviation offered by SATM are –
  • Diploma in air cargo management (1-year duration)
  • Diploma in airport management services (4-months duration)
  • Galileo Amadeus certification in reservation and ticketing (3-months duration)
  • IATA cargo introductory (3-months duration)
  • IATA UFTAA consultant diploma (4-months duration)
  • IATA UFTAA foundation diploma (4-months duration)

Contact SATM for more details - SATM official website

Airwings Airlines Academy (AAA) Jaipur

Airwing Aviation Academy is an ISO 9001-2015 Certified institution that offers placement service to its students. The institute boasts of an excellent placement record. Its alumina is employed in the best airlines such as Indigo Airlines, Spice Jet, Air Asia, Jet Airways and Air India etc.

AAA offers the following diploma courses –
  • 4 month diploma course in Air ticketing
  • 6 month diploma course in Airport ground management
  • A year long diploma course in aviation and hospitality management
  • 8 months certificate course in Flight steward/Air hostess/Flight purser

More details are available on the institutes official website AAA

Blue Whale Academy (Mumbai)

The Blue Whale Academy is an NSDC (National Skill Development Corporation) certified institution with two branches in Mumbai, one in Thane and the other in Andheri. The Academy offers quality education to students aspiring to join the aviation industry. The academy provides a 4-month Air Ticketing and Reservation course.

Details of other programmes offered by the academy are available on the Official website

Note for candidates

Aspiring candidates must check reviews of the institutions before enrolling for the course. Institutes that offer placement should be considered over those that do not. For better career prospects opt for higher studies, such as an MBA in Aviation Management

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