Mobbing is that negative behavior among peers or between hierarchical superior or inferior, because of which the consideration is subject to systematic harassment and attacks for a long time, directly or indirectly by one or more persons, with the objective and / or effect of "make a vacuum."
This English word can be translated into Castilian as harassment or bullying, in this case applied to the workplace, to describe situations in which a subject becomes white or target of the group you belong, being submitted by this or any of its members -with the connivance of the rest, a persecution that is going to cause major disruptions in their health, both physical and mental, being necessary in many cases the medical and psychological assistance.
Usually the term mobbing is always used to happen in business context. The aim of the work is to nullify completely mobbing their victim to achieve medium to long term to leave the company to do so by cutting their communication skills and interaction with colleagues, reducing their responsibilities, and directing criticism against him and unfounded lies of their work and even about his personal life.
The result is devastating as the harassed person loses his self-esteem is undermined their professional skills, personal relationships in the workplace and morally self-destructs. We are facing an extremely subtle form of aggression as evil, because it is a premeditated behavior, which is run according to a carefully preconceived strategy with a clear objective and concrete: the cancellation of the victim.
Bullies are launched this crushing machinery for various reasons, among which we highlight the jealousy, envy, not just the latter focused on the physical assets of the victim, but on the positive personal qualities of it, such as its intelligence, his personal brilliance, his equanimity, and so on.
This situation occurs especially when they incorporate new young workers and preparations, the career threatening and harassing the persistence of the organization or vice versa, ie young sharks join the company harass its executives to take his post. It is also common attacks occur because the victim has some distinctive features compared to the rest of the group, such as skin color or some physical feature that is exploited by the bully for picking on her. In fact a higher rate in young women detected, pregnant or gay.
Four phases that are often given in these processes:
• 1st) phase of conflict
It is normal interpersonal conflicts that appear in any company because of the existence of groups and individuals who often have different interests and even conflicting objectives. Problems arise because of this point, friction or even clashes among people who either can be addressed through dialogue, positive or, conversely, may constitute the beginning of a deeper problem that is likely to reach stigmatized, being in the latter case when entering the next phase.
• 2nd) phase of mobbing and stigmatization
At this stage the harasser implements the entire strategy of harassment at his victim, using systematically and for a long time, a series of perverse behavior, which will be discussed below, whose goal is to ridicule and social withdrawal to the victim . You could say that this second phase and is itself of mobbing. The victim cannot believe what is happening and may even deny the evidence before the passivity, denial or avoidance of the phenomenon for the rest of the group to which it belongs. This phase is very durable.
• 3rd) phase of intervention from the company
What at first was a conflict known primarily by members of the group which transcends the victim belongs to the direction of the company. It can be several forms of action that can be put into practice, usually by the human resources department or personnel management. Positive solution of the conflict. In a minority of cases, the direction of the company, aware of the problem, do a thorough investigation of it and decides that the worker or the harasser is changed jobs.
• 4th) Phase of marginalization or exclusion from work
This last phase usually result in the abandonment of the victim of his job, most likely after having gone through long periods of low. Workers of government often seek job changes which rarely materialize, while in private business from victims endure stoically decide on your job and go through an ordeal that has very negative consequences for their health. Both sides suffer a worsening problem, both within and outside the company. In the most extreme cases workers harassed may commit suicide.
How To Avoid
Preventive activities should be designed to avoid as far as possible the emergence of conflicts and, more importantly, its stigma. This is achieved through proper organization of work and the implementation of the necessary tools to prevent, regulate and, where appropriate, punish interpersonal problems.
The direction of the company, along with representatives of workers, needs to develop a document which clearly contemplates that the company will not accept any behavior that would or might induce other workers to any harassment.
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